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Shipping & Returns

Shipping & Returns

Shipping

We are happy to provide
Free Shipping to addresses within the United States via USPS Priority Mail.  The USPS estimates delivery times for this class of service at 2 - 3 days.


We will ship your order upon confirmed receipt of your payment, usually within 24 hours of your order being received.

 

Returns Policy

You may return items within 30 days of delivery for exchange or a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

You should expect to receive your replacement item or refund within three weeks of giving your package to the return shipper, however, in most cases you will receive it more quickly.  This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (
1 to 3 business days), and the time it takes for return shipping or for your bank to process our refund request (3 to 5 business days).

If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. If you did not create an account when you placed your order please use the
Contact Us link to e-mail us your return request.  You may also e-mail us directly at orders@shotsongoalhockeyframes.com    We'll provide you with return instructions via e-mail and notify you of your replacement shipment or refund once we've received and processed the returned item.